Resource Library
Insights, guides, and tools
for accessibility operations
In-depth articles, buyer's guides, and downloadable resources for DRC directors, accommodation coordinators, and higher education accessibility teams.
Downloadable Resources
The checklist we wish we'd had our first year. Covers the stuff that trips people up: data handling, consent forms, what you can and can't share with faculty, and how to prepare for an audit without panicking.
Real talk about going from paper and spreadsheets to actual software. What to automate first, how to get buy-in from your team, and the mistakes we made so you don't have to.
An honest comparison of what's out there, not just our stuff. Includes the questions you should ask every vendor, the features that actually matter, and realistic pricing expectations.
Insights & Articles
Platform guides & research
Higher Education Accommodation Software: A Buyer's Guide for DRCs
How to evaluate accommodation management software for colleges and universities — what features matter and how to make the case.
What Is an Accessibility Operations Platform?
Modern accessibility platforms go beyond case tracking — managing the full lifecycle across intake, coordination, delivery, and compliance.
AI for Accessibility Operations: What Actually Works
A practical guide to AI in disability services — which use cases deliver real time savings and what requires caution.
ADA Title II Readiness for Higher Education
Updated ADA Title II regulations impose new obligations on higher education. What changed, what it means for DRCs, and how to prepare.
Faculty Notification Workflows: Closing the Accommodation Delivery Gap
Most accommodation failures occur at the faculty notification stage. How structured workflows close the delivery gap and create an auditable record.
Accommodation Case Management Best Practices for Higher Ed DRCs
How leading DRCs structure case management to improve consistency, reduce burden, and stay audit-ready.
Testing Center Accommodation Management: Solving the Scheduling Problem
How higher education testing centers can integrate with accommodation systems to eliminate manual scheduling and compliance gaps.
Reducing Manual Casework in Disability Services
Where manual effort in DRC operations is highest — and which technology interventions deliver the greatest reduction in burden.
ADA Title II April 2026 Implementation Checklist
The DOJ's updated ADA Title II rules took full effect in April 2026. A practical, deadline-anchored implementation checklist for higher-ed DRCs.
OCR Complaint Trends in 2026: What Higher Education DRCs Are Seeing
Disability complaints to OCR are at record highs in 2026. What's driving the surge, which categories are growing, and how leading institutions resolve faster.
Modernizing Accommodation Operations: A Live Walkthrough
Join our next 45-minute live session where we walk through how DRC teams are replacing spreadsheets and email chains with structured, AI-assisted workflows — and how to make the case internally for the switch.
- Live platform walkthrough with real DRC workflows
- Before/after: spreadsheets vs. structured case management
- Faculty notification and acknowledgment tracking demo
- Q&A with our DRC advisory panel
Ready to see the platform?
The guides help. The demo shows you what it actually looks like.
Schedule a 30-minute live demo tailored to your institution's accommodation volume, your current system, and the workflows your team actually runs. No generic product tour.
30-minute session
Focused on your institution's specific accommodation volume and workflows
Tailored walkthrough
We show you what matters for your role — director, coordinator, or administrator
Live AI demonstration
See Ava draft a letter, summarize documentation, and guide a workflow — live
1 business day response
Someone from our team follows up to schedule your session within one business day
Keep up without the noise
Compliance updates, things we've learned, and the occasional useful framework. We email when we have something worth saying, not on a marketing schedule.